Contact
Get in touch
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Email us
The quickest way to reach us is by email:
- General and feedback: admin@factorfiction.news
- Billing and subscriptions: admin@factorfiction.news
- Press and partnerships: admin@factorfiction.news
Think a result is wrong? Please use our dedicated Corrections / Challenge a Result page so we can review the specific analysis.
Managing your subscription
You can manage or cancel your subscription at any time from your account, through the secure billing portal. If anything is not working, email us and we will sort it out.
Response times
We are a small team, so please allow a few working days for a reply. We aim to acknowledge every message we receive.